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FAQ

Read our Frequently Asked Questions on this page. 

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  • Get HELP (subscribers only): You experience a technical issue with the MS Nurse PRO platform? You cannot retrieve your certificate? Open a ticket with our technical team.
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How do you translate your content in all the different languages?
How do you translate your content in all the different languages?
12/09/2024
247

We mainly auto-translate our content with Microsoft Translator. Read more in this post.

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surveys, exams, checkpoints: what is the difference?
08/03/2021
573
Each course has a pre-survey, post-survey, exam and checkpoints. Read this post to understand the difference.
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When will new courses be available?
22/02/2021
547
The Syllabus and Steering Committee agreed that a seventh course will focus on Research. This course will not be available before 2022.
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I had certificates in the 'old system' of MS Nurse PRO and I cannot find them in the new system?
12/02/2021
481
All certificates will be migrated in March 2021. However, certificates will only migrated if you used the link provided in the 'activate your member account' (from [email protected]) to activate your member account.
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How do I change the language of a course or exam?
12/02/2021
515
The system (and the courses) follows the language you have set in your profile. 
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My email address has changed since I joined MS Nurse PRO. With the new system: what should I do?
12/02/2021
497
If you have no certificates in the old system: create a new member account with the new email address. If you have certificates in the old system: use your old email address (using the link provided!)
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I do not know how/have difficulties to join the community/create a profile
12/02/2021
509
In this post we describe visually how to join our community by creating your profile.
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Migration: Failing to reset password (token invalid)
10/02/2021
493
Should you get a 'invalid token' error when using the link in the email to activate your member account, please try again. The initial validity of the token might have expired and we have re-activated the token.
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I cannot upload a picture in my profile
10/02/2021
551
The filename of your picture should not contain spaces or special characters.
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